Privacy Policy

Last updated: September 18, 2026

E-COMMERCE BY HAYEE LIMITED, trading as HAYEE WEAR, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website or place an order.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order information

• Payment-related information

• Device and browser information

• IP address

• Website usage information

• Information you provide when contacting us

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.

• Process payments.

• Deliver products.

• Provide customer support.

• Respond to inquiries.

• Manage returns and refunds.

• Prevent fraud and unauthorized activity.

• Improve our website, products, and services.

• Send marketing communications where permitted by law and where appropriate consent has been obtained.

• Comply with legal and regulatory obligations.

3. Payment Information

Payments may be processed by third-party payment providers.

We generally do not store complete payment card information on our own systems. Payment providers process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and support analytics or marketing activities.

You may be able to control cookies through your browser settings or other available privacy controls.

5. Sharing Information

We may share information with service providers that help us operate our business, including:

• Payment processors

• Shipping and delivery providers

• Website and hosting providers

• Analytics providers

• Marketing and advertising service providers

• Customer support providers

We may also disclose information where required by law or where reasonably necessary to protect our rights, customers, website, or business.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

Additional rights may apply under applicable privacy laws.

To make a privacy-related request, please contact us using the contact information provided on our website.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or use the website under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

E-COMMERCE BY HAYEE LIMITED
33 Brookside, Hornchurch, England, RM11 2RR

For privacy questions or requests, please contact us through the contact information provided on our website.