Shipping Policy

Last updated: September 18, 2026

At HAYEE WEAR, we aim to process and ship orders as efficiently as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment.

Orders placed during weekends, public holidays, promotional periods, or periods of unusually high demand may require additional processing time.

2. Shipping Times

Estimated delivery times are displayed during checkout where available.

Delivery times may vary depending on:

• Destination

• Shipping method

• Carrier delays

• Weather conditions

• Public holidays

• Customs processing

• Other circumstances outside our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions subject to the terms displayed with the promotion.

4. Tracking

Where tracking is available, tracking information will be provided after the order has been dispatched.

Tracking information may take some time to become active after the carrier receives the shipment.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.

Additional shipping costs may apply if the order needs to be reshipped.

6. Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us so we can assist with the carrier investigation where applicable.

Once a package has been handed to the shipping carrier, delivery may be affected by circumstances outside our control.

7. International Orders

For international shipments, the customer may be responsible for applicable customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.

Such charges are generally outside our control.

8. Contact

If you have questions about shipping or your order, please contact us through the contact information provided on our website.

Business: E-COMMERCE BY HAYEE LIMITED
Brand: HAYEE WEAR
Address: 33 Brookside, Hornchurch, England, RM11 2RR